Shipping & delivery

SHIPPING COSTS
New Zealand
New Zealand Nationwide	NZD $6.00
New Zealand Orders $60 and over	FREE
Australia
Australia Nationwide	AUD $7.00
Australia Orders $60 and over	FREE
Canada
Canada Standard Shipping	CAD $20
Canada Orders $60 and over	FREE
Middle East
Orders under NZD $300	NZD $90
Orders between NZD $301 - $500	NZD $110
Rest of the world:
Shipping worldwide	NZD $20
Orders between NZD $121 - $500	FREE
Orders over NZD $501	Please contact us

Please note over public holidays, there may be some additional delays to the courier network. Unfortunately we cannot guarantee exact delivery times. We will work our hardest to get your order sent out as soon as possible however.  

 

TRACKING

Tracking is provided for all orders. You will be sent an email with a tracking number once your order is dispatched.

 

 

TAXES AND DUTIES

 

 

Canada

Any items mailed to Canada may be subject to GST, PST, HST and/or duties ranging from 5-13%. In placing an order, the customer takes full responsibility to cover this cost once the goods have been shipped (no refunds will be given). The customer will be contacted by DHL prior to arrival and required to make payment in order to clear the goods for delivery. 

 

Rest of World

Please note individual taxes and duties may apply in accordance with respective country import regulations. The customer takes full responsibility to cover these cost once the goods have been shipped (no refunds will be given). The customer will be contacted by DHL prior to arrival and required to make payment in order to clear the goods for delivery. 

 

 

CHANGING YOUR ORDER

Unfortunately, once your order has been placed, we are not able to make changes or cancel your order. 

 

 

RETURNS 

Please see our returns policy here.