Shipping & Delivery

We are working hard to get your PURE MAMA goodness to you. 

Orders placed will be shipped within 5 working days. 

If you have any questions about your order please contact orders@puremama.com

SHIPPING COSTS

New Zealand Nationwide 

$6.00

New Zealand Orders $60 and over 

FREE

Australia Nationwide  $7.00
Australia Orders $60 and over  FREE
USA all orders  $5 USD

Rest of the world:*

Orders under $100 NZD $30 NZD
Orders between NZ $101 - $300 NZD $50 NZD
Orders over $301 NZD $90 NZD
*Please note individual taxes and duties may apply in accordance with country import regulations. These costs are to be covered by the customer. 

Please note over public holidays, there may be some additional delays to the courier network. Unfortunately we cannot guarantee exact delivery times. We will work our hardest to get your order sent out as soon as possible however.  

TRACKING

Tracking is provided for all orders. You will be sent an email with a tracking number once your order is dispatched.

CHANGING YOUR ORDER

Unfortunately, once your order has been placed, we are not able to make changes or cancel your order. 

RETURNS 

Please see our returns policy here.

 

 

If you don't find an answer to your question, feel free to get in touch with us at hello@puremama.com