Shipping & Delivery

We are working hard to get your delivery to you. Orders placed will be shipped within 2 working days. Please see delivery fee and tracking details below.

Please note over public holidays, there may be some additional delays to the courier network. Unfortunately we cannot guarantee exact delivery times. We will work our hardest to get your order sent out as soon as possible however.  

Please note: we do not send to PO Boxes  

If you have any questions about your order please contact orders@puremama.com

 

SHIPPING COSTS

NZ Nationwide 

Approx. 2 – 4 Business Days

$5.00

 

NZ Orders: $100 and over 

 

 

FREE

Australia: Orders up to $149 $25.00 NZD
Australia Orders: $150 and over  FREE

INTERNATIONAL 

Orders under $100 

Orders between $100 - $200 NZD

 

$35 NZD

$49 NZD

 

TRACKING

Tracking is provided for all orders. You will be sent an email with a tracking number once your order is dispatched.
 

Changing Your Order

Unfortunately, once your order has been placed, we are not able to make changes or cancel your order. 

 

RETURNS 

Please see our returns policy here.

If you don't find an answer to your question, feel free to get in touch with us at hello@puremama.com