SELECT YOUR FREE GIFT. Receive a complimentary Belly Hydration Mask OR Baby Washcloth Set with orders over $100.
Shipping & delivery
We are working hard to get your PURE MAMA goodness to you.
Standard shipping orders placed will be shipped within 2-5 working days. International orders are shipped with DHL Express.
If you have any questions about your order please contact us at contact@puremama.com
| SHIPPING COSTS | |
|---|---|
| New Zealand | |
| Orders under NZD $59 | NZD $7 |
| Orders over NZD $60 | FREE |
| Australia | |
| Orders under AUD $59 | AUD $8 |
| Orders over AUD $60 | FREE |
| Express Post (1-2days) | AUD $25 |
| Canada (DHL Express) | |
| Orders under CAD $149 | CAD $15 |
| Orders over CAD $150 | FREE |
| Middle East (DHL Express) | |
| All orders | NZD $150 |
|
Rest of the world (DHL Express) |
|
| Orders under NZD $199 | NZD $35 |
| Orders over NZD $200 | FREE |
Please note over public holidays, there may be some additional delays to the courier network. Unfortunately we cannot guarantee exact delivery times. We will work our hardest to get your order sent out as soon as possible however.
TRACKING
Tracking is provided for all orders. You will be sent an email with a tracking number once your order is dispatched.
TAXES AND DUTIES
Canada, Middle East & Rest of World
Please note individual taxes and duties may apply in accordance with respective country import regulations. The customer takes full responsibility to cover these cost once the goods have been shipped (no refunds will be given). The customer will be contacted by DHL prior to arrival and required to make payment in order to clear the goods for delivery.
CHANGING YOUR ORDER
Orders are processed quickly, so changes are usually not possible. Contact us right away at contact@puremama.com and we’ll do our best to help.
RETURNS
Please see our returns policy here.
